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FAQs

Shipping typically takes 5-8 business days.

Orders are processed Monday - Friday, with the exception of US holidays. Orders are typically fulfilled and shipped within 1-3 business days.

If your order was marked as delivered but you have not received it, please allow 24-48 hours for the courier to deliver the items. Additionally, please check with the address provided and with your neighbors to see if they received your items. Lastly, if you have not received your delivered order within 24-48 hours, please email customerservice@michaeltoddbeauty.com.

Please reach out to customerservice@michaeltoddbeauty.com confirming your correct address along with your order number and we will be happy to assist you further.

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