Subscription FAQs

• I’m getting too many, how do I delay it?

  • No problem, log into your account and head to Subscriptions. Click Manage Subscription on whichever product is arriving too frequently! From there you can change your Subscription Frequency. Reach out to Support and we’d be happy to help.

• I really want to swap my product, how do I do that?

  • No problem, log into your account and head to Manage Subscriptions. Click Manage Subscription on whichever product you’d like to swap! From there you can click on the product, and choose the product you want to swap to, and Save! Reach out to Support, and we’d be happy to help.

• How do I change my order ship date?

  • No problem, log into your account and head to Subscriptions. Click Manage Subscription on whichever product you’d like to delay! From there you can click on “Next order ships on,” choose whichever next processing date you’d like, and Save! Reach out to Support and we’d be happy to help.

• What if I want to cancel?

  • You can cancel your subscription at any time! You can do so by logging into your account or contacting us at customerservice@michaeltoddbeauty.com. We’d love to hear why, so please share the good and the bad.