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RETURN POLICY

Last updated September 14, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

30-DAY MONEY-BACK GUARANTEE

We offer a 30-day money-back guarantee on all products. If you're not satisfied, we'll give you your money back. We simply ask that all returned items must be in new and unused condition, with all original tags and labels attached in order to qualify for exchanges or returns. Items marked "Final Sale" cannot be exchanged or returned. Exchanges are only permitted for U.S. orders. Michael Todd Beauty is not responsible for any items returned that are not included in the return label created during the return process, including any non-Michael Todd Beauty products.

3 YEAR WARRANTY

Michael Todd Beauty warrants all beauty tools for a period of THREE (3) years after the original date of purchase provided the tool was purchased directly through our website against defects due to faulty workmanship or materials arising from normal use of the tool.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date.

RETURN PROCESS

To return an item, please email customer service at customerservice@michaeltoddbeauty.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Return Authorization number, and mail your return to the following address:

Michael Todd Beauty

Attn: Returns

RMA #

584 NW University Blvd.

Suite 600

Port St Lucie, FL 34986

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items are not eligible to be returned or exchanged:

  • Products undelivered due to incomplete or inaccurate shipping address provided by customer.

Accessories are not eligible for returns, but are eligible for exchanges. For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

customerservice@michaeltoddbeauty.com